Eligible Issues
Please report a damaged, defective, missing or incorrect item within 48 hours of delivery, along with your order number and clear photos or video of the package and product.
Non-returnable Items
For hygiene and safety reasons, products that have been opened, used, damaged after delivery or returned without original packaging may not be eligible for return or refund.
Review & Resolution
After review, we may arrange a replacement, return pickup where applicable, store credit or refund. The resolution depends on stock availability and the nature of the issue.
Refund Timing
Approved refunds for prepaid orders are issued to the original payment method. Banking and payment-provider processing times may apply. Cash on delivery refunds, where approved, will be coordinated with you directly.
Raise a Request
Email mykingsenterprise2021@gmail.com or call +91 89289 49629 with your order number, contact details and supporting photos.